Welcome to IMMIX System
IMMIX Systems highly skilled, dedicated IT professionals, it provides customized IT and Telecom solutions for several industries using our range of technical expertise and experience. IMMIX offers a wide variety of services. Match your business needs to our capabilities. Our professional staff’s are highly qualified to assist companies in any area related to their information systems environment.
We implement IT and Telecom projects of any complexity. Our unmatched experience and strong technical competence enables us to deliver scalable solutions that meet customer’s needs and expectations with regards to cost, quality and timeframes.
SERVICES
Network Design
CCTV Security
IP Telephony
Softwear Development
Key Benefits
Our highly-scalable and flexible open source Call Center solution offers many benefits
- Our Call Center solution offers next-generation capabilities for inbound, outbound and blended campaigns.
- Intelligent Routing algorithms allow you to connect your customers to the right resource leading to increased First-Contact Resolution rates and Superior Customer Interactions.
- Open-software based architecture allows seamless integration with existing systems and easy scalability allowing Easy Migration to the next level.
- Real-time dialing configuration allows the users to lower dropped and abandoned calls maximize agents’ efficiency and a control idle time for Optimum Productivity.
